Working with the public as I do at the library can be a little stressful at times. There are days when it’s hard not to let the people who are rude and impatient get to you. The other day I was experiencing a pretty hectic afternoon when a college student who was trying to find some articles on an obscure topic asked me for help. After spending a few minutes asking about her topic and refining her search, I was able to locate some relevant articles. Later, after she browsed through the articles and printed a few, she stopped by the desk and said “Thank you so much! Those were exactly what I was looking for. You know, I was at my college library and the librarian there couldn’t find anything at all. Thanks again!”

As she walked away I thought about the stressful afternoon I was having and decided that she was the reason I came to work that day.