Tag Archives: Libraries

On being a virtual librarian

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Last Spring, my library signed on to AskAway, a virtual reference service. AskAway is the Wisconsin division of the QuestionPoint consortia, which provides virtual reference (via online chat) throughout the United States. That means our patrons can get reference help from a librarian, 24 hours a day, even on holidays. In turn, some of our librarians spend an hour or so per week answering virtual reference questions from patrons all over the country.

It’s been an interesting experience providing online reference help. When I first started, it was a little unnerving and overwhelming (much like the first few times I was working at the reference desk in the real world). But just like that other reference situation, those feelings fade with experience.

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A new catalog for Edgewood

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This week, my latest web creation was launched: a new design of Edgewood College Library’s catalog.

Edgewood Catalog screenshot

Visually, I designed the new catalog to have an appearance that compliments the look of the library’s web site (with a similar header and footer on each page). Marketing types would probably use the word “branding” here somewhere. Some new features have also been unveiled along with the catalog’s new look.

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Computers in Libraries 2006

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Yesterday I came home from the Computers In Libraries conference in Washington DC. Recognizing the importance of technology in libraries, this conference has been going on for 21 years, and it was great to be able to attend the 2006 edition.

If I were asked to name one underlining theme of the conference it probably would be Library 2.0, the library specific counterpart to Web 2.0. Web 2.0 refers to the latest generation of web sites, which are more interactive, collaborative, personalized, and customizable (using tools like AJAX, blogs, wikis, podcasts, RSS feeds, etc.). One speaker said that traditionally, libraries have been somewhat behind the technological times, or as he put it, “Libraries: giving you yesterday’s technology, tomorrow.”

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Edgewood Library website

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Today the new website for the Oscar Rennebohm Library at Edgewood College was officially unveiled. It’s been a big project for me, one that had its beginning back when I was hired as the Web Services Librarian this past November.

Edgewood Library screenshot

A great deal of the design of the site was inspired by architectural elements of the library building. I created the header logo to mimic the window and roof lines of the building facade and the graphic at the footer on each page was inspired by the shape of the building. The official Edgewood colors were used (red and black) along with some shades of gray.

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Tidbits from a librarians conference

The following are a few things I learned today, while at the conference of the Wisconsin Association of Academic Librarians at the Monona Terrace convention center.

Current tuition for students of the University of Wisconsin School of Library and Information Studies is $14,688 for the academic year. Back when I was a graduate student in library school (1986-1988), I believe tuition for the year was about $2,400. And you thought gas prices have been increasing too fast.

Odd Wisconsin is one of the more popular sections on the Wisconsin Historical Society’s web site. Which by the way has some wonderful resources in addition to Odd Wisconsin.

On their migration north, common loons stop in Lake Monona. During a break at the conference, while looking out one of the windows facing the lake, I spotted a loon fishing for a meal.

When I’m watching a loon in the middle of April, I get eager for summer camping in northern Wisconsin.

Soon to be Web Services Librarian

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I got the job! Oh wait a minute… I should probably back up for those of you who don’t know the whole story.

Last week I had interviewed for the position of Web Services Librarian at Edgewood College in Madison, Wisconsin. After the interview I felt pretty good about the whole thing and was very excited about the possibilities of working there. The position’s responsibilities are an interesting combination of website development and librarian duties.

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No, I do not clean the library bathrooms

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While at work this afternoon, I walked into the bathroom to use the facilities. I was dressed for work as I usually am, in a shirt and tie, with my name tag that says “Librarian.”

There was a library patron in there washing his hands (one of our regular internet users). He notices me come in and asks “So, do you clean the bathrooms here too? It’s always so nice and clean.”

For a few seconds, sarcastic (and perhaps smart-ass) answers flooded into my brain. I am glad to report however, that I summoned a great deal of self-restraint and gave him a polite answer. Since the question deserves a proper response, I thought I would do so here.

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A day at the reference desk

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This post is inspired by the weblog, Ref Grunt. I couldn’t agree more with the librarian from that site when he writes: “Some days I love working the reference desk, some days I hate it and it’s often the same day.”

In the Morning

“My computer froze.” I’ll reboot it for you sir.
Information on the Coral Castle in Florida.
“How do I download to a floppy disk?”
“A window popped up that said I won a prize.” I think that’s an ad. If I were you I would not give them your email address.

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The reason for coming to work

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Working with the public as I do at the library can be a little stressful at times. There are days when it’s hard not to let the people who are rude and impatient get to you. The other day I was experiencing a pretty hectic afternoon when a college student who was trying to find some articles on an obscure topic asked me for help. After spending a few minutes asking about her topic and refining her search, I was able to locate some relevant articles. Later, after she browsed through the articles and printed a few, she stopped by the desk and said “Thank you so much! Those were exactly what I was looking for. You know, I was at my college library and the librarian there couldn’t find anything at all. Thanks again!”

As she walked away I thought about the stressful afternoon I was having and decided that she was the reason I came to work that day.